Thursday, March 27, 2014

INTERNET SERVICE CANCELLATION W/ TIME WARNER
1)  You need to return the modem & power cable to one of their local stores.  There's one in Glendora at the address below.
2)  To initiate the cancellation, you cannot use Time Warner's Chat Service.  It has to be done by phone.  Here is the message you'll get if you try to cancel via Chat.  "Service cancellations cannot be handled in Chat.  To completely cancel one or more services you subscribe to, please call 800-892-4357 to speak with an agent."  
3)  Actual

1395 South Grand Ave, Suite 120
Glendora, CA 91740
Saturday, 9-5
Sunday, 9-6
router and power capable
cancellation up the telephone pole
They give you a Cancellation Order number.


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